Effective Date: 15/07/2025


Business Details: IG3 Education Pty Ltd (ABN 37 095 551 161) — “IG3 Education Pty Ltd”, “we”, “our”, or “us”

These Terms and Conditions (“Terms”) govern your access to and use of the Home Tutor digital learning platform at www.hometutor.com.au (the “Site”) and any associated services (“Services”). By registering, creating an account, or using our software, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use the Service.

  1. Services Provided

Home Tutor provides online, subscription-based educational software that supports home-based learning in Maths and English for school-aged children. All content and features are delivered digitally via the internet. No physical goods are supplied.

  1. Trial and Subscription Terms

2.1 Free Trial with Credit Card Required

We offer a 14-day free trial to new users. To access the trial, you must submit valid credit card or payment details at the time of registration. No charges will be made during the trial period.

2.2 Automatic Subscription Activation

At the end of the 14-day free trial, your subscription will automatically begin, and your first billing cycle will commence unless you cancel before the trial period ends.

By submitting your payment details, you authorise us to charge your card at the end of the trial and on a recurring basis thereafter (monthly or annually, depending on your selected plan).

2.3 Cancelling During the Trial

You may cancel at any time before the trial ends to avoid being charged. To cancel, log into your account settings or contact us at [email protected]. If you do not cancel before the trial expires, you will be billed automatically, and no refund will be issued for that charge.

  1. Account and Access

You must:

  • Provide accurate information when creating your account
  • Maintain the confidentiality of your login credentials
  • Supervise children’s use of the platform where applicable

Home Tutor is designed for parents, students, and educators. If you are under 18, you must use the platform with parent or guardian consent.

  1. Payment and Billing

4.1 Payment Methods

We accept secure online payment via Stripe and PayPal. Prices are listed in AUD and include GST (for Australian customers). International customers may be charged in their local currency by their bank or card provider.

4.2 Subscription Fees

Your subscription will automatically renew unless cancelled. We reserve the right to adjust pricing with reasonable notice to subscribers.

  1. Refund Policy

As Home Tutor is a digital service, we do not offer refunds after a subscription billing cycle begins. You may cancel future renewals at any time.

  1. Use of the Service

You are granted a non-exclusive, non-transferable licence to use the platform for personal or family-based educational purposes.

You may not:

  • Copy, resell, or share content
  • Circumvent access controls or licensing restrictions
  • Use the platform for commercial, institutional, or unauthorised educational delivery
  • Modify, reverse engineer, or attempt to exploit the software technically
  1. Intellectual Property

All Home Tutor content (including lesson material, software, video, audio, animations, and graphics) is protected by intellectual property laws. You may not reproduce, modify, or distribute content without written permission.

  1. International Access

Home Tutor accepts users globally. Our services are delivered digitally and accessible via internet browsers. It is your responsibility to ensure our platform complies with local laws in your country.

  1. Privacy and Data Protection

We collect personal information in accordance with our Privacy Policy. By using the Service, you consent to the collection, use, and storage of your data as described in that policy.

We use secure systems, encryption, and GDPR-compliant third-party services to manage and protect your information.

  1. Cookies and Analytics

We use cookies and technologies such as Google Analytics to improve user experience and monitor performance. By using our website, you consent to the use of these technologies. You can control cookies via your browser settings.

  1. Availability and Service Interruptions

We aim to provide 24/7 access to the Home Tutor platform. However, access may be interrupted due to maintenance, updates, or issues beyond our control. We are not liable for any temporary loss of access.

  1. Disclaimers
  • The Home Tutor platform is provided “as is” without warranties of uninterrupted access or error-free functionality.
  • We do not guarantee specific learning outcomes; progress depends on individual effort and context.
  • Nothing in these Terms limits your rights under the Australian Consumer Law.
  1. Limitation of Liability

To the extent permitted by law, we exclude liability for indirect, incidental, or consequential losses. Where liability cannot be excluded, it is limited to resupplying the service or refunding the subscription fee.

  1. Termination

We reserve the right to suspend or terminate your access to the Service if you breach these Terms, misuse the system, or engage in prohibited conduct.

  1. Changes to Terms

We may update these Terms from time to time. We will provide notice of any material changes via email or the platform. Continued use after changes indicates your acceptance of the revised Terms.

  1. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the non-exclusive jurisdiction of the courts in Queensland.

  1. Contact Us

Email: [email protected]
Postal: PO Box 1255, Mudgeeraba, QLD 4213, Australia
Website: www.hometutor.com.au